Skip to main content

Lee Scott Responds

I posted my letter to Lee Scott of WalMart here a few weeks ago.

To his credit - Mr. Scott responded through a regional VP. That VP called more than once (I was traveling and not too good at returning calls). He apologized about the condition of the store I reported, indicated their commitment to fixing it up and mentioned remodels at some other stores we discussed.

His attitude was certainly appropriate.

As a long time shareholder, I must admit that I was pleased at this response.

This week, The Wall St. Journal ran a lead page one article, basically stating that WalMart, despite being the world's largest retailer, was increasingly irrelevant. I think that may be a bit hasty. I'm certainly still not happy with the stock price, and believe the company is still too concerned with domestic store openings as opposed to capital spending to maintain and improve the base, but I wouldn't right them off just yet. There may still be some folks there with something to prove.

Comments

Popular posts from this blog

Book Review: What Matters Now by Gary Hamel

Interview of Eric Schmidt by Gary Hamel at the MLab dinner tonight. Google's Marissa Mayer and Hal Varian also joined the open dialog about Google's culture and management style, from chaos to arrogance. The video just went up on YouTube. It's quite entertaining. (Photo credit: Wikipedia)Cover of The Future of ManagementMy list of must-read business writers continues to expand.Gary Hamel, however, author of What Matters Now, with the very long subtitle of How to Win in a World of Relentless Change, Ferocious Competition, and Unstoppable Innovation, has been on the list for quite some time.Continuing his thesis on the need for a new approach to management introduced in his prior book The Future of Management, Hamel calls for a complete rethinking of how enterprises are run.

Fundamental to his recommendation is that the practice of management is ossified in a command and control system that is now generations old and needs to be replaced with something that reflects an educat…

Add This Great Work to Your History Bookshelf

Team of Rivals: The Political Genius of Abraham Lincoln (Photo credit: Wikipedia)
The more I study American history, the more I realize how little I really know. I just completed Doris Kearns Goodwin’s Team of Rivals in which she explores the inter-workings, personalities and politics of the Lincoln administration.Every American schoolboy or schoolgirl knows that Lincoln presided over the most difficult period in American history save the George Washington era.Most know that he struggled with a series of second rate generals until Grant emerged. And that he was tragically assassinated just as the War Between the States ended. But how many of us know that many of the cabinet members opposed Lincoln in the primary?That many of those thought he was unqualified for the office?That one of them – Salmon Chase – actually tried to build support to oppose Lincoln in the 1864 election?Or that Lincoln’s opponent in 1864 was former General McClelland, who so famously failed to take advantage of his…

Is Too Little Sleep As Bad For Your Brain as Crack?

Sleep is essential to brain health. Dr. Nora Volkow just gave a speech titled Probing the Sleep-Deprived Human Brain. Dr. Volkow is the Director of the National Institute on Drug Abuse-part of the National Institute for Health She gave that speech at Radcliffe College which was reported in the Harvard Gazette.Dr. Volkow is an expert on the effects of addictive drugs on the brain, particularly the effects that cocaine has on the brain. She has found that cocaine disrupts dopamine transmission. Dopamine is a neurotransmitter that plays an essential role in brain function. In part, it is released by neurons to signal other neurons.Specifically, she found that that using cocaine resulted in brain cells releasing dopamine but being unable to receive it. She has found that lack of sleep can have the same effect on dopamine transmission. Here is a quote from her: “Yet lack of sleep itself produces some of the same effects that drugs do: It disrupts memory, inhibits alertness and can contrib…