Skip to main content

UA 186 SFO to PHL

Yesterday, I took United Airlines from San Francisco to Philadelphia.

The plane was at the gate before the scheduled departure time. But, it was raining and the pilots for our flight were stuck in Reno. Those things happen; I brought more than enough to read for just such a situation.

After about a two hour delay, the pilots made it in and we boarded. Since the flight was only about two-thirds full, there was adequate overhead bin space and we were able to board quite quickly. But, once boarded and seated, we waited.

Waited for the luggage to be loaded.

How does that happen? How does a plane sit at the gate for over two hours and the ground crew not put the luggage on the plane, so that when everything else is ready so is the plane????

If you fly often at all, you see just exactly how the airlines manage to rack up the losses and have to take a periodic pilgramage to the cleansing water of a bankruptcy court...

Comments

Popular posts from this blog

Book Review: What Matters Now by Gary Hamel

Interview of Eric Schmidt by Gary Hamel at the MLab dinner tonight. Google's Marissa Mayer and Hal Varian also joined the open dialog about Google's culture and management style, from chaos to arrogance. The video just went up on YouTube. It's quite entertaining. (Photo credit: Wikipedia)Cover of The Future of ManagementMy list of must-read business writers continues to expand.Gary Hamel, however, author of What Matters Now, with the very long subtitle of How to Win in a World of Relentless Change, Ferocious Competition, and Unstoppable Innovation, has been on the list for quite some time.Continuing his thesis on the need for a new approach to management introduced in his prior book The Future of Management, Hamel calls for a complete rethinking of how enterprises are run.

Fundamental to his recommendation is that the practice of management is ossified in a command and control system that is now generations old and needs to be replaced with something that reflects an educat…
As happens this time of year, publishers list their most important/influential/etc. youngsters.  As an example, the May issue of Wired has “20 Unsung Geniuses”.  We think mature adults deserve recognition just as much as 20-something billionaires.  Here is our Sixty Over Sixty list of the most influential, annoying, important or folks we just find interesting.  Here then, sorted by age, is The Sixty Most Important Leaders Over Sixty.
Henry Kissinger.  Still the U.S. best thinker on foreign policy and diplomacy. His recently published book (at age 91) World Order is not only a best seller, it is extraorinary. Jimmy Carter.  Better as an ex-President than President.  His work for Habitat for Humanity is a lesson for all of us. T. Boone Pickens.  Oilman, energy expert.  Creator of The Pickens Plan for energy independence. Frank Gehry.  Showing the world what new materials and CAD design can do to architecture. Warren Bufett. Best investor in history.  Becoming one of the best philanthro…

The Acceleration of Asset Lite Business Models

The number of asset lite businesses is steadily increasing, as is the breadth of industries effected.  I first noticed them in the 1970’s, when Baron Hilton sold several flagship Hilton hotels while retaining management contracts that entitled Hilton Corporation to a share of revenue and earnings. Over the next two decades, Marriott Corp copied and then perfected the hotel management agreement business approach, coupling a Marriott franchise with a management agreement for any one of a growing stable of brands (Fairfield Inns, Courtyard by Marriott, Residence Inns, J.W. Marriott, etc. etc.), enabling absentee investor/owners.  It turns out, however, that asset lite business structures date back much earlier.
Franchises and Dealers Early versions of asset lite businesses include franchise and dealer organizations. Soft drink and beer distributors, auto dealers and tire and repair franchises date to the early nineteen hundreds, as manufacturers needed mass distribution. The dealers furn…